GDPR Compliance
How we protect your data and respect your privacy rights under GDPR.
Effective: March 1, 2024
Who We Are
DL Software Solutions is a web development company that creates websites for businesses. We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Legal Basis for Processing
We process personal data under the following legal bases: (a) Contractual necessity - to deliver services you've purchased, (b) Legitimate interests - to improve our services and protect our business, (c) Consent - for marketing communications and non-essential cookies, (d) Legal obligations - to comply with applicable laws.
Your Data Rights
Right to Access
You can request a copy of all personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data under certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your personal data.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to processing of your personal data for certain purposes.
Data We Collect
| Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identity Data | Name, email address, company name | Account creation and communication | Duration of service + 2 years |
| Contact Data | Phone number, billing address | Service delivery and support | Duration of service + 2 years |
| Technical Data | IP address, browser type, device info | Security and website optimization | 90 days |
| Usage Data | Pages visited, features used | Service improvement and analytics | 26 months |
| Marketing Data | Preferences, communication history | Relevant marketing communications | Until consent withdrawn |
Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, regular security assessments, and employee training on data protection.
Automated Decision Making
We do not use your personal data for automated decision-making or profiling that would have legal or similarly significant effects on you.
Exercise Your Rights
To exercise any of your data rights or if you have questions about our data practices, please contact our Data Protection Officer.